Contact

Corrections and methodology questions reach a person, and we answer them.

Editorial enquiries

Email editorial [at] creatinginspiration.ca. We aim to reply within two business days.

What to contact us about

• A figure looks wrong. Bonus amounts and wagering requirements change without notice. Tell us which page and which number and we will re-check it against the operator's terms.
• Your experience differs from our testing. Particularly useful on withdrawal times. If several readers report an operator slowing down, we re-test it.
• Methodology questions. How a score was reached, or why an operator is ranked where it is.
• Accessibility problems. If something on this site is hard to use, we want to fix it.

What we cannot help with

We are an independent comparison site, not an operator. We cannot access your casino account, release a pending withdrawal, resolve a dispute or process a self-exclusion. Those all have to go through the operator directly, and if that fails, through the regulator named in its licence footer.

If you need gambling support

Please do not wait for an email reply. Free, confidential help is available across Canada, and the services listed on our responsible gambling page are available 24 hours a day.