Rowan Doucette

Casino Payments and Payouts Reviewer, Halifax, Nova Scotia

Nine years testing how gambling operators handle money, with a particular focus on Interac e-Transfer and the gap between an advertised payout time and a real one.

Every casino ranked on this site was funded, played and withdrawn from with our own money. If a number here is wrong, tell me and I will re-check it.

What I do here

I open accounts with my own money, play through them, and then ask for the money back. The number that ends up in our rankings is not the one on the operator's banking page. It is the one I measured from the moment I hit submit to the moment the funds appeared.

I also read the bonus terms properly, which is less glamorous and more useful. A 777% match at 30x is a better offer than a 100% match at 200x, and most comparison pages will not tell you that because the big percentage sells better.

How I test a casino

1. Register and verify on day one. Identification uploaded immediately, so any later delay is the operator's process rather than my paperwork.
2. Deposit a real amount. Usually C$100 to C$500, on Interac where supported.
3. Play a normal session. Slots, a few hands of blackjack, and a live table if one is running on a Canadian-friendly schedule.
4. Request a withdrawal and start the clock. Timed to the minute, and repeated so one fast payout does not flatter an operator.
5. Ask support something I already know the answer to. At an awkward hour. A confident wrong answer tells you what a real dispute would feel like.

The weightings behind the final score are published on our how we rate page.

What I will not do

• Rank an operator I have not withdrawn from.
• Quote a bonus figure from an affiliate feed without checking it against the operator's own terms.
• Describe an offshore-licensed casino as regulated in Canada, because none of them is.
• Let commercial terms move a position. Placement comes from testing, and operators cannot buy it.

Contact

Corrections and questions about methodology are welcome through our contact page. If you think a figure on this site is wrong, tell me and I will re-check it.